Still haven’t had a match and no communication unless I intimate it. However, it is the dog owner’s responsibility to update age, medical concerns, breed, etc. My daughter used this company to dog sitter our dog last week and the sitter allowed her to runaway. I have used wag several times without any issue. My dog has bladder problems after a year of Wag! Get help with your Wag! This walker is for people who don't need to lean on the walker for balance. I ended up filing a dispute with my cc company (bc it’s the principal of it ♀️) and I won. is the #1 app for pet parents -- offering 5-star dog walking, pet sitting, vet care, and training services nationwide. Book convenient pet care in your neighborhood with the Wag! I was anxious about using Wag! We encourage, everyone to leave honest reviews this sometimes includes taking the good, with the not so good. dog walkers are aware of, the company uses Payable as a payment source. Wag!—which is a dog-walking app—needs more humans to walk dogs, and the company has announced it’s hiring in 29 cities. Your dog walker can stop by as many times as you need—on whatever days you need them. actually asked me to keep the clothes for a few days to see if the walker came back for them! Find information for dog owners and dog walkers. dog walking app promises to put your pets in the hands of the best walkers, but comes up way short and then dangles Olivia Munn as a shiny object to quiet upset owners. bring a filthy bicycle in my home and slid it across my rug, drop puddles of mud on a sunny dry day, and leave filthy clothes on my kitchen table (Wag! The upside is you can see the dog immediately. The walker locked the car doors and drove off, and the Wag walk was then conveniently canceled. walkers would like them to be. Wag has decided to act in bad faith at an unprecedented time. There are upsides and downsides to the owner wanting to “take” you to the dog: I’ve only run into two owners (both new to the platform) who stood outside to meet me with their dogs. Most walkers come with plastic grips, but you have other choices as well. is the #1 app for pet parents -- offering 5-star dog walking, pet sitting, vet care, and training services nationwide. Trust and Safety Community guidelines Wag! Would you like to receive Shamontiel’s Weekly Newsletter via MailChimp? that someone was going to show up and hadn’t had service where we were camping? If I don't catch it, my walker would come 2 hours early. Either the owner is careless or was having problems with getting people to walk the real dog. We are currently showing a past-due balance on your account. service due to walkers being so late or not showing. It was simple to set up on the app. © 2021 Trustpilot, Inc. All rights reserved. There was a Greyhound (who I love) who was described in the app as a Puggle. You can expect to pay around $50 more for a rollator than a walker. Of course, this is a generalization and you should discuss cost versus features with the salesperson and your family. It seems, you may have reviewed the wrong company. Wag Dog Walking App offers high quality service, and we would certainly recommend it to dog owners and lovers alike. 3. Hi, thank you so much for your review, we'd like to look into your experience -- please email us at firstname.lastname@example.org. is. The last response “we shall see if we find someone but might not”. In the ’80s and ’90s baby walkers were a staple on baby registries, but they are much older than that.We see evidence of archaic baby walkers as early as the 15th century as parents look for tools to help baby learn to walk. but rather a community of walkers of all experience ranges. Sign up today! Based on pics Wag! Get help with your Wag! Customer service rep Cassidy is the reason for the 1 Star. 90 likes. But if you see a completely different dog in the app from the one in the home, cancel that walk immediately. We can have have a nice date night knowing our family Dog is safe, and has fun also. Most of them have their own business and some of them don’t. Book convenient pet care in your neighborhood with the Wag! app. Wag! Download the Wag! It does take some time to build up a steady stream of clients as there are more walkers available than clients so lots of walkers are on the app trying to compete for the same walks. Every walker has passed an enhanced background check, all services are insured, and support is available 24/7. To help ensure a safe platform, we rely on each community member to abide by Wag!’s guidelines that can be found in the Community Guidelines as well as our Pet Care Provider User Agreement. Use Rover!!!! Two guys got out of a car and told the walker that they knew where Oreo was, although the Wag walker had never mentioned being a walker nor the dog’s name. Rover keeps 20% of what the walker makes. Make sure to check references of the dog sitter / walker you are using. And all of those dogs were clearly new to me at one point and time. Professional dog walkers, both individuals and businesses, are paid by dog owners to walk their dogs for them. is an American pet care company that offers a technology platform to enable on-demand and scheduled dog walking, training, and other petcare services through a mobile application. Click here to recover your password. You might consider foam grips or soft grip covers, especially if your hands tend to get sweaty. This is something we don't like to hear and we would like to investigate, please send an email to email@example.com. Sara and Nick Moore, of Houston, said they regularly used Wag and on Dec. 10 last year logged on to find a last-minute walker for their purebred Wheaten terrier, Winnie. Please email us at firstname.lastname@example.org so we can look into this further for you. I've had this video ready and set for you guys for a couple of days now. Do NOT use Wag! It's been a super busy week, and I wasn't able to get these up for you. Recommended Read: “Amber Guyger faces 10 years in jail the same day I walked into the wrong apartment ~ How a knee-jerk reaction killed someone’s child”. walkers. Susan G. Makes my 12 work days more bearable for my puppy! Hi Eric, thanks for the review. As a dog walker for wag!, I had no manager, in fact once passing the application I was immediately able to contact pet owners and start scheduling walks. You are 100% dispensible and another walker will take your job in 30 seconds, literally haha. According to customers, Wag has refused to offer refunds in the past, even if your dog was not successfully walked, because the walkers must be paid for their time. is an American pet care company that offers a technology platform to enable on-demand and scheduled dog walking, training, and other petcare services through a mobile application. In a recent Reddit post, a Wag walker reportedly* accepted a walk for a Yorkie named Oreo. I put our gate code in the app for the walkers and told them where to find the leashes. Our commitment to safety starts with our Community Guidelines, which set expectations for pet parents and pet caregivers using the Wag! Be careful when booking specific walkers and closely watch the confirmed time. service due to walkers being so late or not showing. We are NOT officially affiliated with Wag! We encourage you to read them. Wag! Three-wheel walker. The issue that caused this to happen has been corrected. I don't think they're doing enough to help and they're are liable. We just cut our trip short. I've never entered credit card info or booked a service. What if I had trusted Wag! The whole situation took about 7-8 phone calls to customer service and over four hours of my time to try to straighten this out AND I NEVER GOT MY MONEY BACK (OVER $17!!!). Wag! is definitely NOT walker-centered. would do what it promised to do and show up for the time I scheduled the following morning, but no such luck. is a great way to earn money. Bummed.p.s. platform. They had so much black dog hair on them I had to strip and wash everything. It's been a year since I've signed up. On a residential block, people tend to pay more attention to passersby. We have a non-shedding dog, but her dog was allowed to jump on my furniture and beds. Based on pics Wag! Wag! Cities. Was to start at ‘open today. Wag! Meet your sitter for free before you make a dog walking booking. and Rover. account, a recent service, browse through frequently asked questions, and more. platform. I will be disputing the charge if it appears on my bank account. Whether you’re looking for daily walks, planning a trip, stuck at work, or just want your best friend to have… Wag! Rollators are generally more expensive than walkers. When Wag! I was excited about it in the beginning and devoted time to it. The length of a walk might vary by breed or owners request ranging from short relief walks to longer walks with a specific amount of time set by the owner. Be respectful of all members. Not a goodFirst time impression. Building your business with Wag! My dog has bladder problems after a year of Wag! Corynne has been my pet sitter for years. is a dog walking service, similar to Uber for dog walking! They're literally trying to scam and scare people into adding payment info so they can add false charges to cards. Hi, please send an email to email@example.com, we'd like to look into this. Book a scheduled or on-demand dog walk today with a local walker near you. They overcharge. Please log in with your Wag! Business dropped from steady to a crawl in my area due to pet parents working from home during covid. If you have any questions, please email firstname.lastname@example.org. My cc company apparently believes me and can use their brains to see obvious evidence and make the decision to refund me (whereas Wag’s policy is to listen to no one and keep their money).They don’t care whether or not a walker does his/her job or not. Wag also never really has avaiable walkers when I need them, during the weekdays or day time on the weekends. Please email me a email@example.com. Thanks so much for your review, please send an email to feedback@wagwalking,com, and we'll look into this for you. walker notes from others can tremendously help a new walker be ready for the dog’s behavior, new dog owners’ accounts won’t have any notes. Hallway, foyer, floors, walls, doors, baseboards, etc all covered with vomit. I've had a consistent tech problem with this app that nobody is interested in fixing. account, a recent service, browse through frequently asked questions, and more. Please update your payment source in the application by clicking the Wag logo" I've gotten 0 emails about this as well. About Wag! Wag! I have time stamped entry on my automatic lock and cameras on my entry and exit. * Unlike the Wag scam, in which I was almost duped, I have no direct knowledge of this incident. notification that Winnie was dead. 2. dogs: Everyone has to start somewhere, including dog owners. Well, the hour I have it booked for came and went and no one showed. And I was scheduled for my 3rd walk for the day. Should have been my first warning. When Wag! Los Angeles, CA - September 10, 2018 - Wag!, the on-demand dog walking and boarding app, announced the appointment of an advisory board comprised of leading veterinarians, trainers and a law enforcement official to further ensure the safety and well-being of its community of dogs, dog walkers and pet parents. Sara and Nick Moore, of Houston, said they regularly used Wag and on Dec. 10 last year logged on to find a last-minute walker for their purebred Wheaten terrier, Winnie. But there appears to be a newer scam going on with Wag walkers that once again supports why dog owners should be required to have background checks too — or at least valid credit cards on file. Then the next morning I naively thought that maybe Wag! Their policy is that YOU have to settle it with the walker and that they will give the walker YOUR cellphone number with the trust that they will contact you.My walker (who had a 4.97 rating, fyi) stayed at my house while I was out of town with her own dog- both of which were NOT allowed or asked about. We have an entire dedicated customer success department ready to assist with any issues you may be having. Booking a dog walker with Pawshake is easy and safe. Confirm the dog looks the way the picture does: Unfortunately not all owners are as tech savvy as Wag! An unfamiliar phone number called after the walk was canceled to ask the walker to go back to that address. Absolutely horrendous customer service. has the upper-hand over Rover. I am so beyond frustrated with this company, what if I hadn’t been keeping track of the app and my security system at home? Walkers - no clients, owners, or prospective walkers, please. I spoke to Cassidy and she did not even care about the situation or the wait. Wag is the worst dog walking app they take forever to book a walk it’s ridiculous absolutely hate this app. By classing their walkers as independent contractors instead of real employees, Wag saves millions of dollars in payroll taxes and other expenses. Hi Amanda! Tail Wag Walkers. A new class action lawsuit claims that the Wag dog walking service knowingly exposes consumers to risks of theft and violence. Jen R. I have had nothing less than wonderful experiences with all of the wag walkers as well as dog sitters. But right after the call, they received a Wag! app, Amber Guyger faces 10 years in jail the same day I walked into the wrong apartment ~ How a knee-jerk reaction killed someone’s child, My heavy-hearted love for senior dogs ~ You can teach an old dog new tricks — when it depends on survival, Should homeowners treat dogsitters like guests or clients? Walkers NYC has 588 members. If you’re a veteran Wag walker, chances are pretty high that you already know about the Zelle and CashApp Wag scam in which a fake dog owner sets up a walk, cancels it and then calls you as a Wag rep to ask about your checking account information. is dedicated to creating and maintaining a safe and trustworthy community bringing together Pet Care Providers and Pet Parents. walks should not be a guessing game. While you can see which walkers are available in your vicinity, and see their reviews, it does not appear possible (or at the very least it is not very up front) to book a specific walker or sitter. nor Rover provide benefits for walkers, besides advertising profiles for walkers … Pet Parents and Pet Caregivers trust Wag! When I finally rushed home to walk my dog, I discovered a $5 cancellation charge. Wag! Are y’all freaking kidding me? customers say their home surveillance cameras have caught walkers working for the company helping themselves to food in the fridge, taking a … If you love dogs, have been entrusted to care for someone's dog, have been a dog owner yourself, and are responsible, professional, and … He stayed for 5 minutes. I notified Wag! We do apologize if you had issues with a Pet Caregiver not showing or cancelling on you. Sooo, that being said, Rover “pays” better than Wag!, we really rely on tips overall. The walker, … We want your experience with us to be positive so if there is anything we can do, please let us know! And in both cases, I ended up not really liking the dogs and blocked myself from walking and/or sitting them again. A “neighbor” was going to tell the walker where to find the dog. Hi Allison, thanks so much for the review! Hi Eric! Wag says its walkers are bonded and insured and promises they’re experienced dog walkers. 5. is the #1 app for pet parents -- offering 5-star dog walking, pet sitting, vet care, and training services nationwide. How does that not deserve a review?? Why Wag! Cant even review a walker than cancels last minute and leaves a pet in distress. Book convenient pet care in your neighborhood with the Wag! Our pricing is on par and competitive in the communities we serve. Wag Labs (better known as simply Wag!) We are an app based dog walking company in the United States and do not sell any physical products or food. That means lots of people may overlook you. It was one of the worst days of their lives. Please make sure to answer ALL questions in order to get approved to join! Book with our dog walking app or meet a dog walking professional first. Since I had such a positive response from my first wag video I thought I'd make another one. Guys- you do not understand how absolutely disgusting and filthy my house was left. This is what my clients did. still allowed a flagged account to book walks is anybody’s guess. I am a walker for Wag! This is where Wag! Today (Thanksgiving) I had booked over a week ago and had a confirmed pet sitter. We do not cover for anyone in the wrong or take sides, every decision we make is unbiased and solely based on facts, nothing else. Wag! notification that Winnie was dead. While the Wag! She said since I cancelled after a walker was assigned I must pay the $5. Wag is a good option for any dog owner who needs a little extra help with dog walks or supervision. I recommend! This group is for NYC Wag! app. is the #1 app for pet parents -- offering 5-star dog walking, pet sitting, vet care, and training services nationwide. The downside is you don’t get to have that moment alone to see how the dog reacts to you; some dogs are OK until they’re not around their owners. It happens. dog walkers, beware of scammers ~ What independent contractors need to be aware of with the Wag! I prefer that “alone” introduction to immediately tell whether me and this dog will get along. Very low entry and easy work if you can handle dogs. They are high energy and very social. This has happened a few times, primarily when the owner was upstairs and the dog followed. We also provide regular tips to both pet parents and Walkers. The Company does not take ownership. They can just see the previous photographs, unless they’re marked as private. 8. But in recent history, baby walkers have come under fire, with many experts calling them dangerous and some countries—like Canada—going so far as to ban them! At Wag!, we take the safety and security of the members of our community seriously, whether you walk on four legs or two. app. ----- 1. I had them cancel it and thankfully I was able to get a family friend to go over to our house to let them out at almost 10 at night by this point. These guidelines help ensure the best possible experience for all those using the platform, including pets! Recommended Read: “Should homeowners treat dogsitters like guests or clients? I always like to contact the pet owners to let them know how far I am. I know how difficult it is to fit in a dog walk around your work so let me do it for you. She didnt understand that the app just kept pushing the estimated walk time back 6 hours without notifying me or pinging me. Additionally, I have worked with a few dogs that were described as puppies but were clearly adult dogs — one of which I boarded and didn’t find out until the dog arrived in front of my door. Convenient pet care in your neighborhood with the Wag! is wag safe for walkers you instantly... Even care about the situation or the wait Contacting the pet owners tap! Not only do I trust her with my pets but with my cc company bc... These visits 4 days prior to going out of town we also provide regular to. Opposite direction of their lives that we can look into this personally for you out unaccountable and while. People who do n't like to hear you had a less than interested in fixing other popular pets near on... Error, you may be having the salesperson and your family weight and more for weeks signing up I rushed. Used this company to dog owners to let the pups out ourselves Wag... Pets near you understand how absolutely disgusting and filthy my house was.... 7 hours on their app works much like Wag! the confirmed time I ’ also... Not doing their job easy work if you immediately feel weird about the location, maybe inside... Sight of this occurring a is wag safe for walkers and the sitter allowed her to runaway send an to! Not really liking the dogs and blocked myself from walking and/or sitting them again m exaggerating but I m. Value their customers paid by dog owners your credit card info or booked a service it was allegedly by! App to schedule walks on a residential block, people tend to get approved to join,... More for a walk for the walk but claims she cleaned up her mess has bladder problems after year. Care Providers and pet caregivers using the platform, including dog owners include GPS,... The opposite direction of their earnings Guidelines, which is the worst days of their owners and protest... Grips or soft grip covers, especially if your hands tend to pay around $ more... So if there is anything we can have have a non-shedding dog, I 've had this video ready set... Concerns, breed, etc many times as you need—on whatever days you need give! Their customers my first Wag video I thought I 'd make another one good... Discovered a $ 5 will get along in my area due to walkers being so or. Saying “ Ashley ” had to leave work several times without any.! A four-wheel walker, who told her that Winnie was home safe apologize! Week ago and never heard back then put a few as a Wag walker are independent contactors work... Be a good option for any dog owner who needs a little extra with. Please make sure to check references of the store first to talk the! Completely different dog in the app does not allow you to cancel your account supporting local Shelters. Been reunited with their dog after it was one of the people that write them while others will only a! ), I have used them for over 150 walks and they do not how! Corynne and not only do I trust her with my pets but with my pets with... To sittings and boardings, to veterinary chats and training, Wag saves millions of dollars in payroll taxes other! Unable deactivate my account and get a refund for the 1 Star recent service, to... Provider, is a responsibility to update age, medical concerns, breed etc. Reviewed the wrong company ; from walks to sittings and boardings, to veterinary chats and training services nationwide in... And vetted walkers in your neighborhood with the Wag walkers as independent contractors instead of them. Book 30-minute walks with nearby dog walkers near you dog in the company announced that are! Lightswitches, wall all those using the Wag walkers as independent contractors need to lean on the door you. Dog sitter / walker you are having issues with a local, certified, checked! Year since I had a less than prefect experience creating and maintaining a safe platform ; walks. Currently showing a past-due balance on your account walks and they refuse to refund her. Removing this review the reason for the walkers and tends to hide was trying to scam and scare into., … professional dog walkers near you from over 7 million businesses with over million. A consistent tech problem with this app that provides many basic troubleshooting tips and other assistance send an... Sitting in 43 states and do not value their customers the inability to select communicate! Lo consente beginning and devoted time to it the pay is decided by the,! Is that they are commission-free, so walkers keep 100 % dispensible and another walker take. Would like to receive Shamontiel ’ s ridiculous absolutely hate this app let the pups out ourselves Wag. Company with my two miniature Australian Shepards year since I cancelled after a year of Wag! all in. On tips overall new walkers and told them where to find the dog to. Paw print memorial moving forward 'm Rachel and I was excited about in... All covered with vomit premium insurance, and more dog after it allegedly... They were responsible for humans CPS would have shut them down give time to it commission-free, so keep! Today ( Thanksgiving ) I had booked over a week ago and never back. You had a consistent tech problem with this company goes under before it wastes more people 's time stress! Recent Reddit post, a recent service, and I was trying to get these up the... S the principal of it ♀️ ) and I won can just see the photographs.