consumer rights editor, says: ‘Which? In December 2019, Whirlpool announced more than half a million washing machines under the Hotpoint and Indesit brands must be recalled due to a fire risk. You do this via an online checker tool where you’ll also register to receive a replacement. Whirlpool has announced today it is preparing to recall up to 519,000 Hotpoint and Indesit washing machines. ‘For example, any launderette charges you’ve paid while waiting for a fix are foreseeable and you can make a claim.’. When you subscribe, you confirm you have read Electrical Safety First's privacy policy. Washing machines. Whirlpool added the following model numbers to the recall on 29/01/20: Additional model numbers have been added to the recall on 29/04/20: WMAQB 641P UKWMAQB 721P UKWMAQB 741G UKWMAQB 741P UKWMAQF 621P UK.LWMAQF 641G UKWMAQF 641P UKWMAQF 721P UKWMAQG 641G UKWMAQG 641P UKWMAQG 721P UKWMAQG 721P UK.MWMAQG 741P UK.MWMAQL 621P UKWMAQL 641P UKWMAQL 721A UKWMAQL 721P UKWMAQL 721P UK.MWMAQL 741G UKWMAQL 741P UKWMSAQG 621 GUK. Whirlpool is advising owners of its fire-risk washing machines to: Owners of affected washing machines will be offered either a free like-for-like replacement washing machine or a free repair. Recalled: 17 / 12 / 2019. Alternatively, customers can call Whirlpool's freephone hotline on 0818 903 281. The list has been provided by Whirlpool and includes 42 models made up of 39 from Hotpoint and three from Indesit. ‘This ongoing saga with Whirlpool demonstrates once again that our product safety system is not fit for purpose and that the OPSS (Office for Product Safety and Standards) should be replaced with a new independent product safety regulator with real powers to finally hold companies to account over dangerous products.’. Whirlpool’s announcement relates to a fire risk from the door lock system on certain washing machine models. But the manufacturer has confirmed that it had carried out its own risk assessment following several breach fires. Risk of fire due to a defective door locking mechanism. If you own a recalled Hotpoint or Indesit washing machine, take our survey and tell us about your experience of the recall. Whirlpool’s prime obligation was to fix the safety issues with its tumble dryers rather than engage in disgraceful tactics, such as using NDAs to silence customers who have been the victim of fires involving its products.’. Here is the full list of Hotpoint and Indesit washing machines that are being recalled because of a fire risk. Please find affected model numbers below. Is there a fire-risk Whirlpool tumble dryer in your home? In November, MPs criticised Whirlpool’s approach to customer safety. Rachel Reeves, chair of the Business, Energy and Industrial Strategy (BEIS) Committee, said: ‘Whirlpool’s response to fixing safety flaws in its tumble dryers has too often owed more to PR management than to taking the practical steps to make its machines safe for customers. You may opt out of receiving email updates at any time by using the unsubscribe link in the emails. If you believe you have an affected machine please stop using it immediately and check the below Whirlpool webpage: If your washing machine is being recalled, Whirlpool state that you will be able to choose between two options: 1. Whirlpool issues washing machine recall December 2019. Avoid all risk associated with the affected models by unplugging their washing machines and not using them. Owners of washing machines from Indesit and Hotpoint purchased since 2014 are urged to contact Whirlpool immediately to check if their washing machine is one of the affected models. Tell us your story. We have been made aware that a small number of customers have experienced issues with regards to drums of washing machines manufactured between 2007 and 2009. Here is a full list of the models involved in the Whirlpool recall of fire-risk Hotpoint and Indesit branded washing machines. Hotpoint and Indesit washing machine recall. ‘The Whirlpool tumble dryer saga has dragged on for far too long, leaving customers, now four years on, still fearing they may have potentially unsafe tumble dryers in their homes. 257376) and Scotland (No. Bush Vented Tumble Dryer. WHIRLPOOL has recalled 519,000 washing machines that were sold up until last year - just months after finally admitting it needed to recall thousands of … I’m not impressed by the delay of months … Half a million Hotpoint and Indesit washing machines are being recalled over a potential fire hazard, manufacturer Whirlpool has said. Some, about 20%, of the Hotpoint and Indesit washing machines sold since 2014 are affected by the fault. expects that you will be able to claim any out-of-pocket expenses you’ve had as a result of not being able to use your machine from Whirlpool or the retailer that sold it to you – as long as those expenses are “reasonable and foreseeable”. Whirlpool is preparing to recall up to 519,000 washing machines due to a faulty door-locking system that could pose a fire risk. Best deals in the January sales revealed by Which? As many as 519,000 of the machines … You can understand more and change your cookies preferences here. The new recall About 20 per cent of Hotpoint and Indesit washing machines since 2014 are affected by a fault that can cause the door locking system to overheat, creating the risk of a fire. Owners of washing machines from Indesit and Hotpoint purchased since 2014 are urged to contact Whirlpool immediately to check if they have one of the affected models. Adam French, Which? Hotpoint, Indesit, Creda, Swan and Proline Tumble Dryers. The total number of fires caused by these washing machines hasn’t been revealed by Whirlpool at the time of writing. Whirlpool recall: full list of Hotpoint tumble dryer models recalled – and how to get a free replacement ... 2019 10:57 am. Sue Davies, Which? Although we appreciate many consumers will be inconvenienced at this time of year without a washing machine we have also seen the devastating effects faulty appliances can have. 29 January, 2019: Whirlpool recalls three more fire-risk washing machine models – More dangerous … Whirlpool Tumble Dryer Recall Program July 2019. Share on Facebook Share on Twitter Published 29 April 2020 Brexit. Published 17 December 2019 17 December, 2019: Whirlpool announces recall of 519,000 Hotpoint and Indesit fire-risk washing machines in the UK – Four years on from announcing that millions of its tumble dryers posed a fire risk, Whirlpool reveals a fire problem with more than 500,000 Hotpoint and Indesit washing machines. See the full news story. Whirlpool are proactively recalling certain models of washing machines manufactured under the Hotpoint and Indesit brands between 2014 and 2018. If an electrical product has been recalled, you should stop using it immediately and return it as per Hotpoint’s outlined instructions. Hotpoint Recalls The list below details all the Hotpoint products that have been deemed unsafe, due to the possibility of them causing electrical shocks, fires or serious injuries. The machines are being recalled owing to a fault with the door lock, which results in them posing a fire risk. December 17, 2019 2:48:47 PM. The advice to consumers with an affected machine is to stop using it immediately, unplug it and register with Whirlpool for a free replacement machine or a free-of-charge in-home repair of their existing appliance. Whirlpool's fire-dryers - your consumer rights explained. Take a look at our Whirlpool fire-dryer model checker to find out. Manufacturer Whirlpool are recalling thousands of their Indesit or Hotpoint washing machines. Whirlpool hasn’t yet confirmed whether refunds will be provided for affected customers. Recalled: 18 / 07 / 2019. I have a Hotpoint WMBF 742 UK washing machine which is affected by the latest Whirlpool recall. The machines were sold for more than five years, but the door locking systems can overheat - … Full details of the implementation of these remedy options will be provided in early January. Towards the end of 2019, our safety team identified a potential risk concerning certain models of Hotpoint and Indesit washing machines. ‘People will rightly be asking what Whirlpool knew about these fire-risk machines and when, so there must now be a thorough investigation into this public safety issue. The machines are listed by their model numbers, which can be found in the recess inside the door or on the back of the appliance, followed by the brand name. Today’s announcement comes just five months after Whirlpool issued a recall for what some estimates put at up to 800,000 fire-risk tumble dryers. Half a million washing machines in UK homes are to be recalled, plunging manufacturer Whirlpool into a fresh saga over dangerous appliances. By continuing to browse you consent to our use of cookies. The recall covers models manufactured between October 2014 and February 2018. MPs criticised Whirlpool’s approach to customer safety. A recall of up to 519,000 Hotpoint and Indesit washing machines has been launched, after they were found to pose a fire safety risk – here are your rights if your machine's affected. The safety issue concerns the door lock system on certain models, Whirlpool says in a press statement issued today. That action came more than three and a half years after Whirlpool first admitted that it had a fire problem with vented and condenser dryers, branded Creda, Hotpoint, Indesit, Proline and Swan, made between April 2004 and October 2015. At the inquest, in September 2017, the coroner stated that on the balance of probabilities the fire was caused by an electrical fault inside the door of the Hotpoint tumble dryer, a brand owned by Whirlpool. Coronavirus: how families and friends can support older loved ones, Check whether their washing machine is affected by calling 0800 316 1442 or. A free-of-charge in-home repair of your appliance. Mind The Gap - Are You Recall Ready To PAS 7100? Visit our Product Registration page to register a product, Enter your email address to get notifications of product recalls. https://washingmachinerecall.whirlpool.co.uk/, FML 742P UK WMAOD 743G UK WMAOD 743P UK WMAQB 721P UK.M WMAQC641PUKWMAQC 641P UK.M WMAQC 741G UK WMAQC 741P UK WMAQC 741P UK.M WMAQF 621G UK WMAQF 621P UK WMAQF 641 P UK.M WMAQF 721G UK WMAQF 721P UK.M WMAQG741PUKWMAQL 621G UK WMBF 742G UK WMBF 742K UK WMBF 742P UK WMBF 742P UK.M WMBF 763P UK WMEF 722 BC UK WMEF 742 P UK WMEUF 722P UK  WMEUF 743G UK WMEUF 743P UK  WMFG741GUKWMFG 741P UK WMFG 741P UK.M WMFUG 742 P UK.M WMFUG 742G UK WMFUG 742P UK WMFUG 842P UK.M WMJLF 842P UK WMJLL 742P UK WMSAQG 621P UK WMXTF 742G UK WMXTF 742K UK WMXTF 742P UK WMXTF 742P UK.M WMXTF 842P UK.M WMYL 7151PS UKÂ, XWA 81252X K UK XWA 81252X W UK XWD 71452X K UKÂ. Our sincere apologies for the inconvenience. Here is a full list of the models involved in the Whirlpool recall of fire-risk Hotpoint and Indesit branded washing machines. Worried owners of Hotpoint and Indesit washing machines struggled for 24 hours to access a recall website to check whether their machine is … For Hotpoint washing machines, the model number should be found on the inside of the door. Hotpoint recall: Half a million Whirlpool washing machines in UK homes are to be recalled (Image: Getty) If your machine is on this list, the company is … Whirlpool’s recall of more than half a million fire-risk washing machines … The manufacturer goes on to explain that when the heating element in the washing machine is activated, in very rare cases a component in the door lock system can overheat, which can pose a risk of fire. ‘Customers will be hugely frustrated that this recall is not set to start for weeks and that they’re not being offered refunds for machines from a brand they may no longer want to have in their homes. Whirlpool are proactively recalling certain models of washing machines manufactured under the Hotpoint and Indesit brands between 2014 and 2018. We use cookies to allow us and selected partners to improve your experience and our advertising. The company announced the news on Twitter, saying: “We are recalling certain models of Hotpoint and Indesit washing machines made between … 3 17 Dec 2019 Whirlpool has announced today it is preparing to recall up to 519,000 Hotpoint and Indesit washing machines. EU-Safety 2019, Luxembourg, 3rd - 4th October 2019, Unravelling Product Risk Assessment (Post Incident), Electrical Product Safety Conference ONLINE 2020, Inspection, testing, certification and reporting, Minimum standard for inspection and testing of rented domestic accommodation, Electrical Installations in Flood Prone Areas, Electrical Incidents in the Media Aug-Nov 16, Recall Review – December 2016 to April 2017, Investigation into UK socket-outlets incorporating USB charging points. Whirlpool issues recall for more than 500,000 fire-risk washing machines 17 Dec 2019 The firm said as many as 519,000 washing machines sold under the Hotpoint … Affected brands are Creda, Hotpoint, Indesit, Proline and Swan. Browse all our washing machine reviews to find your perfect model. Whirlpool is set to recall hundreds of thousands of washing machines over the risk that they could catch fire. A breach fire is one that isn’t contained within the machine itself. ‘Whirlpool has failed to live up to the duties it owes to its customers. Get the latest updates from Electrical Safety First: ©2021 Electrical Safety First is the campaigning name of the Electrical Safety Council, a registered charity in England and Wales (No. Hotpoint and Indesit Washing Machines. The firm said as many as 519,000 washing machines sold under the Hotpoint and Indesit brands in the UK between October 2014 and February 2018 could be affected by a flaw with the door-locking system that could lead to them overheating and potentially catching fire. Share this page. Martyn Allen, Technical Director at Electrical Safety First, commented: “Issuing a recall as Whirlpool has now done is the correct course of action when a potentially dangerous fault such as this is discovered. The machines are being recalled owing to a fault with the door lock, which results in them posing a fire risk. Have you been able to get in touch with Whirlpool? View more washing machines here. One of the recalled Hotpoint washing machines The potential design defect is with the door-locking system on washing machines that were sold in … Whirlpool recalls 11,000 Hotpoint and Indesit washing machines in Ireland Updated / Tuesday, 17 Dec 2019 18:37 The machines were manufactured between between October … Whirlpool says Whirlpool-branded tumble dryers are not affected by the recall. Whirlpool today urgently recalled over half a million Hotpoint and Indesit washing machines - but not until January, with customers told to just … These appliances were designed by Indesit and the manufacturing … Here is a full list of the models involved in the Whirlpool recall of fire-risk Hotpoint and Indesit branded washing machines. This is due to a defective door catch on certain models, which can overheat during use. — Whirlpool UK (@WhirlpoolUK) 17 December 2019, Do you have one of these machines? strategic policy adviser, said: ‘This safety alert will cause huge disruption for millions of people who will have no washing machine over Christmas, and following the tumble dryer scandal, leaves Whirlpool’s reputation as a company that can be trusted on product safety in tatters. We are experiencing technical problems with our website and customer service hotline, and are working to fix the issues as soon as possible. Categories: Home & garden, Laundry & floorcare, online checker tool where you’ll also register to receive a replacement, Hotpoint tumble dryer fire in Llanwrst, Denbighshire in Oct 2014 that killed two men, Whirlpool issued a recall for what some estimates put at up to 800,000 fire-risk tumble dryers. The recall covers models manufactured between October 2014 and February 2018. Hotpoint & Indesit Washing Machines 2007 - 2009. We will let you know as soon as they are live again. Electrical Safety First strongly recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer. A like-for-like replacement washing machine provided free-of-charge, 2. Posted 17th Dec 2019. We want to find out if people’s cases are being resolved effectively. Owners of affected models should then unplug and stop using the appliance immediately, and contact Whirlpool. If you have one of these machines, you can check whether it needs a fix by following the instructions and entering your model number on the Hotpoint, Indesit or Swan safety website. The fault is caused by the machine's heating element being activated during cycles of above 20C, which in some cases can cause a component in the door lock system to overheat and create a fire risk. Following action by the Office for Product Safety and Standards (OPSS), Whirlpool is recalling and replacing an estimated 500,000 Indesit and Hotpoint washing machines. Recalled: 22 / 07 / 2019. Whirlpool has said that no serious injuries have been reported. The US firm said as many as 519,000 washing machines sold under its Hotpoint … Is your Hotpoint or Indesit washing machine part of the fire-risk recall? Update 09/01/2020. Not the product you were looking for? Up to 519,000 washing machines sold in the UK are involved. Recalled: 28 / 06 / 2019. But Whirlpool also says if the appliance continues to be used, it should only be with cold water cycles of 20°C or lower as this significantly reduces risk. ... 17 December 2019, 6:48 am. Owners of Hotpoint or Indesit branded washing machines should check their product’s serial number to ascertain whether theirs is affected. As the web page issued by Whirlpool seems to have been experiencing some technical difficulties and you might have trouble reaching it, you can take a look at the list below to see if your Hotpoint or Indesit washing machine is affected by the recall. Hotpoint and Indesit washing machine recall bbc.co.uk/new…686 What is the new problem? This is due to a defective door catch on certain models, which can overheat during use. The safety of our customers is our top priority and we continually monitor the performance of all our products. Manufacturer Whirlpool has said as … We know the company has a track record for appearing to put corporate reputation ahead of public safety in its disgraceful handling of the unsafe tumble dryer crisis. SC039990) | Privacy Policy, Hotpoint and Indesit Washing Machines Recall, Child Injury Prevention: A European Challenge, Connecting together for a safer, smarter world - October 2016, Safety In Mind: The Non–Standard Approach - April 2016, Safer By Design: Electrical Product Safety Conference - November 2015, Risk Mitigation of Lithium Batteries and Drones 2017, Improving product safety in an ever-changing world, How a Connected Home Can Be A Safer Home - April 2018. Branded washing machines sold in the emails lock system on certain models of washing machines manufactured under hotpoint washing machine recall 2019 Hotpoint Indesit! If an electrical product has been recalled, you confirm you have one of these machines can call Whirlpool freephone. To customer safety are being recalled owing to a fault inside the door was responsible for a Hotpoint WMBF UK! Confirmed that it had carried out its own risk assessment following several breach fires Swan and Proline Dryers! 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